Plans and pricing
PERSONA BY DELVE AIfor single businesses
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Live Persona
Competitor Persona
Features
Users & support
Have more monthly visitors? Please contact sales@delve.ai for pricing.
Frequently Asked Questions (FAQ)
Are Persona products by Delve AI available in all countries?
Which languages are currently supported?
Business websites should preferably be in English language. Additionally, Delve AI platform supports 80+ non-English languages via built-in translation capabilities.
How does the free Lite Plan work for Live Persona by Delve AI?
After you sign up for Live Persona for your business, segments and personas will be generated using historical data of 3+ days. You can access all the features for the largest segment generated, including persona details, user distribution, enriched analytics, industry specific insights, upto three sample user journeys and more. No credit card is required. We want to make sure that you experience one of the segments generated before you buy it.
An upgrade to a paid plan is required to generate more accurate personas (based on finer sampling and longer historical period) and to access features for all segments generated, including your best performing segment.
When upgrading, you can choose 1/3/6/12 months of historical data to be processed to generate more accurate personas. A one-time fee for processing historical data will be charged as part of the first invoice, apart from the subscription fee. All subsequent invoices will only include applicable subscription fee.
If a business stays in free Lite Plan beyond initial 30 days, we may use demographics, interests and other dimensions/metrics (in aggregated and anonymized form) gathered from the Google Analytics account associated with your business, to refine our platform's internal data models.
We may apply a term limit of two years for a business under the Lite plan.
Do you offer a free plan for Competitor Persona by Delve AI?
We are unable to offer a free plan for our Competitor Persona product as it involves purchasing traffic intelligence data from our data partners.
We do, however, generate and show you previews of each of the components of the generated competitor personas (for up to two website domains per user) even before you purchase, to help you gain confidence in the quality of the components generated. These components include: persona details, user distribution, competitor keyword analysis and industry insights.
How will you bill me?
What types of payment do you accept?
Can I upgrade or downgrade my plan at any time?
Yes, Delve AI offers pay-as-you-go services and you can upgrade, downgrade, or cancel your subscription plan anytime from the Settings > Subscription page of your business.
If you upgrade anytime, we will apply a pro-rated credit for your existing subscription to the purchase of the new plan. Your new plan will become active instantaneously.
You can also downgrade at any time, but your changes will not take effect until the start of your next billing cycle.
What happens if the number of visitors in a month exceeds the limit set by my current Live Persona subscription plan?
All of our Live Persona pricing plans have a limit on the number of visitors that will be processed every month.
When the number of visitors for your business significantly exceeds your plan limit in any month, access to the paid features will be restricted. To restore access, you will need to upgrade to the appropriate plan matching the increased average monthly visitor count.
We never throttle customers or stop processing your data for getting traffic spikes.
Do you have any cancellation fees?
No. Delve AI offers pay-as-you-go services. We do not have any cancellation fees. You can cancel whenever you want. You will not be billed again after the current billing cycle.
If you cancel, you will lose all paid features at the end of your billing cycle for that plan.