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Delve AI Cookie Policy

Last updated: 23 November 2020

Use of Cookies

This Cookie Statement explains how Delve AI and its group companies (collectively “Delve AI”, "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our Websites. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are Cookies?

Cookies are small pieces of information stored on your hard drive, not on the Delve AI Website. Cookies set by the website owner (in this case, Delve AI) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes.

You can find below up-to-date documentation of the cookies used on our Websites and Service(s). For the purposes of this documentation, actual cookies, local storage and session storage entities are treated the same.

Categories of cookies

Performance, Analytics, Research, and Marketing

DomainCookie NameExpirationDescriptionOpt-Out
third party_ga2 yearsAnalytics used to distinguish users (Google Analytics)Google Opt-Out
third party_gid24 hoursAnalytics used to distinguish users (Google Analytics)Google Opt-Out
third party_gat1 minuteAnalytics used to throttle request rate (Google Analytics)Google Opt-Out
third party__ar_v45 yearsAdvertising (Google DoubleClick)Google Opt-Out
third partyIDE2 yearsTargeting/ Advertising (Google DoubleClick)Google Opt-Out
third partylidc1 dayAdvertising and Share buttons (LinkedIn)LinkedIn Opt-Out
third partyfr3 monthsAdvertising (Facebook / Facebook Pixel)Facebook Opt-Out
third partyB9 yearsAdvertising (Yahoo)Yahoo Opt-Out
third partyATN2 yearsAdvertising (Facebook – Atlas Solutions)Facebook Opt-Out
third partylangSessionAdvertising (LinkedIn)LinkedIn Opt-Out
third partyBizoID6 monthsAdvertising and LinkedIn insights (LinkedIn)LinkedIn Opt-Out
third partyUserMatchHistory6 monthsAdvertising and LinkedIn insights (LinkedIn)LinkedIn Opt-Out
third party_uet_sid30 minutes after browsing session endsAdvertising (Bing)Bing Opt-Out
third party_uetsid30 minutes after browsing session endsAdvertising (Bing)Bing Opt-Out
third party_hjid365 daysHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Hotjar Opt-Out
third party_hjRecordingLastActivitySessionsThis should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).Hotjar Opt-Out
third party_hjTLDTestSessionsWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Hotjar Opt-Out
third party_hjUserAttributesHashSessionsUser Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Hotjar Opt-Out
third party_hjCachedUserAttributesSessionsThis cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Hotjar Opt-Out
third party_hjLocalStorageTestUnder 100msThis cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Hotjar Opt-Out
third party_hjIncludedInPageviewSample30 minutesThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.Hotjar Opt-Out
third party_hjIncludedInSessionSample30 minutesThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.Hotjar Opt-Out
third party_hjAbsoluteSessionInProgress30 MinutesThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.Hotjar Opt-Out
third partyintercom-id-rdexgxea9 monthsAnonymous visitor identifier cookie for Intercom. As people visit the site they get this cookie. 
third partyintercom-session-rdexgxea1 weekIdentifier for each unique browser session on Intercom. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from the moment. 

Internal Cookies & similar technologies

The following are first-party cookies used on properties including delve.ai, orginfo.io and other domains operated by Delve AI, Inc. They are used to keep you signed in to our Service(s) and to personalise your experience. These cookies are necessary to use our Service(s).

DomainCookie nameExpirationDescription
delve.aiiOn close of browserUsed to keep you signed in to the Delve AI Service(s)
delve.aihOn close of browserUsed to keep you signed in to the Delve AI Service(s)
delve.aiic30 daysUsed to track partner associated with user referral(s)
delve.aitrust2 yearsUsed to track acceptance of cookie policy
orginfo.iotrust2 yearsUsed to track acceptance of cookie policy

Your choices

Most web browsers implement controls which allow you to delete and choose from which sources you accept cookies.

Here are the instructions for cookie controls for the most common web browsers:

You can control or opt out of interest-based ads targeting provided by participating ad servers through the Digital Advertising Alliance YourAdChoices website.