Customer journeys

AI Customer Journey

Here’s how AI customer journey transforms customer experiences across online and offline channels, giving marketers a more holistic view of their audience.

14 Min Read

Available in 10 languages

Customer journeys

What is Customer Journey Mapping?

Customer journey mapping (CJM) helps you understand the experiences of customers at various touchpoints when they interact with your brand. Learn about journey and empathy maps and how to use them.

12 Min Read

Available in 6 languages

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Persona Generator

Generate comprehensive, data-driven customer, user, audience and employee personas automatically with AI-driven software.

Popular Features

First-party + public data sources
Automatic segmentation
In-depth audience insights

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Digital Twin Software

Engage virtually with personas and gain insights by asking them anything you'd like to know about your customers, users or employees.

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24/7 availability
Access via collaboration tools
Team empowerment

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Synthetic Research

Use AI personas of users and customers, including those hard-to-reach, to run surveys, interviews and market research.

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Results in minutes
Cost effective
Scalable and diverse

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Marketing Advisor

Transform customer insights into tailored, impactful growth and marketing campaign recommendations across all major channels.

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Channel-specific recommendations
Data driven marketing ideas
Dynamic updates

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Get the latest updates about personas,
audience research, and marketing

AI Customer Journey

What is Customer Journey Mapping?

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