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Customer journeys

Keep your ideal customers coming back for more. Discover strategies and actionable tips to boost retention, reduce churn, and maximize the customer lifetime value.
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Customer journeys
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Can AI Customer Journey Transform the Customer Experience?
Customer journeys

AI Customer Journey

Here’s how AI customer journey transforms customer experiences across online and offline channels, giving marketers a more holistic view of their audience.
14 Min Read
Available in 10 languages
What is Customer Journey Mapping?
Customer journeys

What is Customer Journey Mapping?

Customer journey mapping (CJM) helps you understand the experiences of customers at various touchpoints when they interact with your brand. Learn about journey and empathy maps and how to use them.
12 Min Read
Available in 6 languages

Our products

AI Persona Generator

Generate comprehensive, data-driven customer, user, audience and employee personas automatically with AI-driven software.

Popular Features

  • First-party + public data sources
  • Automatic segmentation
  • In-depth audience insights
Learn more
Digital Twin Software

Engage virtually with personas and gain insights by asking them anything you'd like to know about your customers, users or employees.

Popular Features

  • 24/7 availability
  • Access via collaboration tools
  • Team empowerment
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Synthetic Research

Use AI personas of users and customers, including those hard-to-reach, to run surveys, interviews and market research.

Popular Features

  • Results in minutes
  • Cost effective
  • Scalable and diverse
Coming soon
AI Marketing Advisor

Transform customer insights into tailored, impactful growth and marketing campaign recommendations across all major channels.

Popular Features

  • Channel-specific recommendations
  • Data driven marketing ideas
  • Dynamic updates
Learn more
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