Delve.ai
Products  
Solutions  
Pricing
Resources  
Log in

Voice of the customer

Listen to the true voice of your customers. Learn how to gather, analyze, and act on customer feedback to build stronger relationships and improve your services.
all
Buyer personas
Persona generation
Marketing segmentation
Marketing AI
HR Personas
Persona use-cases
Market research
Marketing ideas
Social audience research
Competitor analysis
B2B personas
Voice of the customer
Customer journeys
How to's
Voice of the Customer (VoC) Examples, Methods, & Programs
Voice of the customer

Voice of the Customer (VoC) Examples

Voice of the Customer (VoC) takes in customer feedback, analyzes it, and uses VoC insights to improve customer experiences. Discover the best VoC methods, examples, and programs in this post.
19 Min Read
What Is Customer Sentiment Analysis?
Voice of the customer

What Is Customer Sentiment Analysis?

Customer sentiment analysis is the process of detecting and understanding the opinions, emotions, and attitudes of consumers towards a certain product, service, or company. Discover its use cases and applications.
10 Min Read
Available in 14 languages
How to Use Online Reviews to Build Buyer Personas
Voice of the customer

How to Use Reviews to Build Buyer Personas

Online reviews are rich sources of the voice of the customer and hence very useful to build buyer personas. Learn how to use them strategically to create accurate buyer personas.
8 Min Read

Our products

AI Persona Generator

Generate comprehensive, data-driven customer, user, audience and employee personas automatically with AI-driven software.

Popular Features

  • First-party + public data sources
  • Automatic segmentation
  • In-depth audience insights
Learn more
Digital Twin Software

Engage virtually with personas and gain insights by asking them anything you'd like to know about your customers, users or employees.

Popular Features

  • 24/7 availability
  • Access via collaboration tools
  • Team empowerment
Learn more
Synthetic Research

Use AI personas of users and customers, including those hard-to-reach, to run surveys, interviews and market research.

Popular Features

  • Results in minutes
  • Cost effective
  • Scalable and diverse
Coming soon
AI Marketing Advisor

Transform customer insights into tailored, impactful growth and marketing campaign recommendations across all major channels.

Popular Features

  • Channel-specific recommendations
  • Data driven marketing ideas
  • Dynamic updates
Learn more
Get the latest updates about personas,
audience research, and marketing
Delve AI  delve.ai
© 2025 Delve AI, Inc. All rights reserved.